This tool has been built to help promote the accessibility of the Steam user review system so that developers can better perform research and action on feedback about their products.
There are many tools out there that help make sense of the totality of public data Steam provides - they transform the data they mine to provide insights Steam does not readily provide itself.
The Steam review system was introduced in 2011 and has evolved from a simple text box to include user curation and filtering in an attempt to be more useful and address issues such as spam and 'review bombing'.
There are now a huge number of user reviews in Steam, but the only place to view them is the store front, which is geared towards consumers.
However, Steam's APIs can be used to access all reviews for a given product at once, and more. This tool provides a clean interface to this data set with a greater level of control.
Research shows that user reviews are influential, and have the potential to answer a number of interesting and useful questions such as:
A community manager may use it to find dedicated users worth helping and rewarding. A designer may use it to isolate high quality feedback. A product analyst may use it evaluate success (retention, sentiment) over time.
To this end, visualisations are provided to aid exploration, and the data itself can be exported.
You can request features and report bugs on Github.
This tool is provided for free, but developing, maintaining and hosting it takes time and money. If you find it useful, and you'd like to support me, consider providing constructive feedback and sharing on social media, or joining one of the many kind people who have made a donation using the link below.
The data is retrieved from Steam's Web API by your web browser via a CORS proxy I'm hosting. It can only see public reviews (ones not made by private accounts).
None imposed by this tool, but since the reviews are stored in your browser's memory, and filtering them can be demanding on your hardware, the tool may break for games with > 30,000 reviews. Steam may also decide to rate limit use of their public APIs, or make them inaccessible, at any time.
If reviews are added or removed while the tool is busy retrieving them, the number retrieved may not match the total Steam initially provided. This is more likely to happen with new/popular games recieving a lot of activity. Though it may take some time for Steam to accurately report the total number of reviews for a product in its system, this tool will retrieve all reviews it has access to at the time of retrieval.
Over time Valve has experimented with providing more than just games through Steam, from subscriptions to films and hardware. Reviews can only be left for games, DLCs and soundtracks.
Some experimental features such as censoring bad words and word frequency currently only work in English - if you'd like to contribute to localising these features, please contact me!Do you have a different question?
Data is retrieved from Steam's web APIs in accordance with their policy. This website is not affiliated with Valve.